Introduction

Welcome to Caffeeshop.ch! These terms and conditions outline the rules and guidelines for using our website and purchasing our products. By using this site, you agree to these terms in their entirety. If you do not agree with these terms and conditions, please do not use our site.

Company Information

Company: Caffettiamo SNC
Address: c/o Carmelo Fagone, Via Campo dell’Era 5, 6594 Contone, Switzerland
Email: info.caffettiamo@gmail.com
Phone: +41 77 22 33 141

Acceptance of Terms

By placing an order through our website, you agree to the terms and conditions listed below. We reserve the right to change these terms at any time, and changes will be effective upon posting on the site.

Products and Prices

Products offered on our site include various types of coffee. We reserve the right to change product prices at any time without notice. Prices shown are in CHF (Swiss Francs) and include VAT where applicable.

Orders and Payments

To place an order, you must follow the instructions on our website. After submitting your order, you will receive an email confirmation. Accepted payment methods include TWINT, credit cards and advance bank transfer. Payment must be completed before products are shipped.

Shipping and Delivery

We only make shipments within Switzerland. Estimated delivery times are shown on our website and may vary depending on product availability and destination. We are not responsible for delays caused by third parties.

Return and Refund Policy

If you are not satisfied with your purchase, you can return the products within 14 days of delivery for a full refund. Products must be returned in original condition and with original packaging. Return shipping costs are the responsibility of the customer. To initiate a return procedure, contact us by email at info.caffettiamo@gmail.com.

Warranty and Liability

We guarantee that our products conform to the specifications described on the site. However, we cannot guarantee that the site will be error-free or that it will be available continuously. Our liability is limited to the purchase price of the products.

Privacy

Your privacy is important to us. We collect and process your personal information in accordance with our privacy policy, available on our website.

Applicable Law and Jurisdiction

These terms and conditions are governed by the laws of Switzerland. Any dispute arising out of or relating to the use of our site or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of Lugano, Switzerland.

Contact

If you have any questions about these terms and conditions, please feel free to contact us:

Email: info.caffettiamo@gmail.com
Phone: +41 77 22 33 141
Address: c/o Carmelo Fagone, Via Campo dell’Era 5, 6594 Contone, Switzerland

Thank you for choosing Caffeeshop.ch!